Oracle Contact Center Anywhere is a highly scalable, multichannel contact center solution that enables organizations to communicate more effectively with their customers. This includes queuing and routing of traditional phone calls in addition to email, chat, fax and web callback requests. It also provides blended Predictive Dialer and preview dialing, IVR and call recording for a completely unified inbound and outbound solution. Whether you are a 10 seat or 5000 seat contact center, Promero’s solution provides a contact center solution that will fit your financial need. Experience the full range of advance call features including IVR, ACD, 100% call recording, whisper coaching, real time statistics, extensive call detail reports and more. Maximize supervision control and agent productivity with Contact Center Anywhere.
Why Promero? Promero is an Oracle Gold Partner. Promero has provided hosted, cloud and premise call center software consultation, application hosting, managed services and software sales to Fortune's Most Admired Companies as well as small to medium size businesses. Promero represents a wide variety of best in class software vendors. Promero is not bound by singled source product or vendor. It has the unique ability to review, compare, evaluate and recommend the best software to meet your business needs and budget. Regardless of the product, Promero will assist you in your selection of the right call center software. Promero will be with you every step of the way. Your success is our most important goal.
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|» June 24, 2013 - Promero named Elite Partner with Interactive Intelligence »|
|» December 6, 2012 - Promero adds RiverStar Business Process Solution to Call Center Software »|