Call Center Software On Demand
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Product and Services
Oracle Contact Center Anywhere is a highly scalable, multichannel contact center solution that enables organizations to communicate more effectively with their customers. This includes queuing and routing of traditional phone calls in addition to email, chat, fax and web callback requests. It also provides blended Predictive Dialer and preview dialing, IVR and call recording for a completely unified inbound and outbound solution. Whether you are a 10 seat or 5000 seat contact center, Promero’s solution provides a contact center solution that will fit your financial need. Experience the full range of advance call features including IVR, ACD, 100% call recording, whisper coaching, real time statistics, extensive call detail reports and more. Maximize supervision control and agent productivity with Contact Center Anywhere.
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